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Subject: "Cannot change admin's password"     Previous Topic | Next Topic
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nekoneko
Member since 11-6-08
1 posts
11-07-08, 08:12 PM (GMT)
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"Cannot change admin's password"
 
   Firstly English isn't my first language so if you do not understand my writings, please excuse me and let me know about it.

I did all as following your instruction but I am stuck at 11, similar to http://www.shoppingcart.org/paypalhelp/DCForumID1/10.html and when I click "edit" to change admin's password, 500 Internal Server Error message appears.

All .cgi and .pl files files under cgi-bin are changed to 755. The instruction showed I had to upload all content of www directory into the www directory
by BIN mode. I did it but I was still stuck at 11 so I deleted the file of ppipn.cgi under www directory and uploaded it by ASCII mode and changed permission to 755 but I still cannot change password of admin.

Following at http://www.shoppingcart.org/paypalhelp/DCForumID1/10.html, I changed permissions to 777 in the data/ and temp/ folders and the files in these folders under cgi-bin but nothing changed and still 500 Internal Server Error message appears. Now the files in these folders are back to 644. Permission of the cgi-bin folder itself is 777.

I tried from Mac OS 10.5.5 with firefox and safari and windows 2000 with firefox but I could not change password and always 500 Internal Server Error message appears.

Also there was a folder named Installation_Instructions_files in v3-5_SINGLE_USER and 33 files inside. The instruction manual does not explain what I have to do with them. Does anybody know what I should do this folder?

Thanks.


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admin
Member since 12-30-06
82 posts
11-12-08, 08:24 PM (GMT)
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1. "RE: Cannot change admin's password"
In response to message #0
 
   When you change password you call for ppaddit.cgi. If you see error 500, this means that your server does not support Imagemagick. To fix this, simply follow instructions on how to disable Imagemagick in ppaddit.cgi file.

Regards,
Support


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